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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter Carravetta

June 20, 2025

5  out of  5
rating by Peter Carravetta
"Mr. Roman and Ms. Silvia Umana were very gracious and patient and tried every possible way to get me a policy I was happy with. I appreciated their professionalism as they answered all questions and made useful suggestions. Thank you guys!"
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Serkan Kayhan

June 19, 2025

5  out of  5
rating by Serkan Kayhan
"He is number one . Very helpful he knows everything"
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Michael Mazzei

June 12, 2025

5  out of  5
rating by Michael Mazzei
"Ryan is very helpful and always gets things done fast and efficiently I’ve had a great experience with State Farm"
We responded:
"Thank you, Michael, for your kind words! We're thrilled to hear that Ryan provided you with fast and efficient service. We strive to make every experience a great one, and it's wonderful to know that we met your expectations. If you need anything else, don’t hesitate to reach out. We appreciate your support!"
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Jay Jiang

June 5, 2025

5  out of  5
rating by Jay Jiang
"Amazing service from Paul&team, everything was quick and easy, thanks!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Paul and the team were able to provide you with quick and easy service. Your satisfaction means a lot to us! If you need anything else in the future, please don't hesitate to reach out. Thanks again!"
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George Anthony (G.A.)

June 3, 2025

5  out of  5
rating by George Anthony (G.A.)
"Sylvia explained everything thoroughly and the transition was smooth. She offered coverages that were catered to my needs. I was 100% satisfied and comfortable. Thank you for a great customer service experience."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sylvia provided you with thorough explanations and tailored coverage options that met your needs. Your satisfaction is our top priority, and we're delighted that you had a smooth transition. We appreciate your feedback and look forward to serving you again in the future!"
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Matthew Krichmar

May 28, 2025

5  out of  5
rating by Matthew Krichmar
"Very professional, great follow up and attention to detail."
We responded:
"Thank you so much for the kind words, Matthew! We pride ourselves in professionalism and attention to detail. We truly appreciate your recommendation and look forward to being here whenever you need us"
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Osvaldo Arraya

May 28, 2025

5  out of  5
rating by Osvaldo Arraya
"I resently bought a car insurance through Silvia Umana. the experience was great because she was very explicit, knowledgeable and besides that she was able to communicate in Spanish.A plus point."
We responded:
"Thank you, Osvaldo, for your wonderful feedback! We're so glad to hear that your experience with Silvia was a great one. She takes pride in providing clear, knowledgeable service—and being able to assist in Spanish is definitely a plus we’re proud to offer. We truly appreciate your trust and welcome you to the State Farm family!"
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erik jovans

May 24, 2025

5  out of  5
rating by erik jovans
"Ryan was super helpful and made the transition to get new policies very easy"
We responded:
"Thank you, Erik, for the great feedback! We're so glad to hear that Ryan was able to make your transition smooth and stress-free. Providing helpful, efficient service is what we strive for every day. We appreciate you choosing our office and look forward to being here for all your insurance needs!"
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Justin Lee

May 22, 2025

5  out of  5
rating by Justin Lee
"Paul is super informative and helped us switch easily. Highly recommended"
We responded:
"Thank you so much for the kind words, Justin! We're thrilled to hear that our team was able to make your transition smooth and informative. Providing excellent service and making things easy for our customers is always our top priority. We truly appreciate your recommendation and look forward to being here whenever you need us!"
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jerene Murphy

May 20, 2025

5  out of  5
rating by jerene Murphy
"I am a senior and have had Pennsylvania insurance for 40 years. Silvia made the transition so easy and found every discount I could get. She treated me like family and I haven’t stopped raving about her since she signed me up. Well done Silvia you are 5 stars !"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Silvia made your transition to State Farm so smooth and welcoming. She truly cares about our customers, and it means the world to us that you felt like family throughout the process. We’re honored to have earned your trust after 40 years with Pennsylvania insurance, and we’re grateful to have you as part of our State Farm family here in Glen Cove. Silvia will be delighted to hear your praise—5 stars right back at you! - Paul"
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Komi Agoda-Koussema

May 14, 2025

5  out of  5
rating by Komi Agoda-Koussema
"Excellent professional with great work ethic and passion to help customers. Appreciate all the help that you gave me!"
We responded:
"Thank you for your kind words and thoughtful feedback! We're so glad to hear that you had a positive experience with us. Providing professional, passionate service is at the core of what we do, and it's always rewarding to know our efforts make a difference."
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Daryl Wolke

May 14, 2025

5  out of  5
rating by Daryl Wolke
"Walked into my local State Farm today to get insurance for a commuting car I just bought. I was completely frustrated from trying the online option. Pierce was friendly and accommodating. Answered all my questions and made it really easy to insure my car and transfer my other car over to State Farm. He went above and beyond to explain all my options and get me the best rate possible. Highly recommend that you go see Pierce for all your insurance needs."
We responded:
"Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Pierce was able to assist you so effectively and make the insurance process smooth and stress-free. Providing clear, helpful service is what we strive for, and it's great to know Pierce went above and beyond to meet your needs. We truly appreciate your recommendation and your trust in our team here at Paul Roman State Farm Agent. If you ever need anything else or have additional questions, don't hesitate to reach out—we're always here to help."
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john Mulvey

May 13, 2025

5  out of  5
rating by john Mulvey
"Ryan Lewis did a fantastic job! I left geico after 20 years! THE SERVICE AND PRICE IS SECOND TO NONE! Highly recommend!"
We responded:
"Thank you so much, John, for your kind words and for putting your trust in us after 20 years with your previous provider! We're thrilled to hear that Ryan Lewis provided you with outstanding service and that you're happy with the service we provided. We truly appreciate your recommendation and look forward to serving you for many years to come. Welcome to the State Farm family!"
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Dundee

May 12, 2025

5  out of  5
rating by Dundee
"Ryan Lewis was great with helping get car insurance."
We responded:
"Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Ryan Lewis was able to assist you with your car insurance needs. Providing helpful and personalized service is what we strive for every day, and it's great to know Ryan delivered on that promise. If you ever need anything else or have questions in the future, don't hesitate to reach out. We're here to help!"
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Kenneth Rieger

May 8, 2025

5  out of  5
rating by Kenneth Rieger
"Pierce was incredibly helpful and informative in bundling my home and auto insurance. He explained the new policy in a way that I could fully understand, considering I know nothing about insurance. Thanks, State Farm, and, thanks Pierce!"
We responded:
"Thank you, Kenneth, for taking the time to share your experience! We're so glad to hear that Pierce was able to provide clear, helpful guidance while bundling your home and auto insurance. Making insurance understandable and accessible is exactly what we strive for. We truly appreciate your trust in us and are happy to have you as part of the State Farm family!"
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Richard “Rich” Halstead Jr

May 6, 2025

5  out of  5
rating by Richard “Rich” Halstead Jr
"More than helpful went out of their way to get me situated at last minute!! Thanks again Paul Roman!!"
We responded:
"Thank you so much, Rich! We truly appreciate your thoughtful review. We're always happy to go the extra mile, especially when time is tight. It was a pleasure helping you get everything situated, and we're glad we could be there when you needed us. Don’t hesitate to reach out anytime!"
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Lyssa Bevan Murray

May 6, 2025

5  out of  5
rating by Lyssa Bevan Murray
"Very patient and helpful explaining options."
We responded:
"Thank you so much, Lyssa, for your kind words! We're so glad to hear that you found our team patient and helpful in explaining your options. Providing clear, personalized guidance is always our priority, and it’s great to know we met your expectations. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Shatell Red

May 5, 2025

5  out of  5
rating by Shatell Red
"Paul was great! Very knowledgeable & professional! He answered all my questions & made sure to look for every discount I was eligible for!"
We responded:
"Thank you so much, Shatell, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you thoroughly. Providing knowledgeable, professional service is our top priority, and we’re glad it showed. If you ever need anything in the future, please don’t hesitate to reach out!"
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Evelin Graciano

May 1, 2025

5  out of  5
rating by Evelin Graciano
"Silvia fue de gran ayuda con el seguro ella es muy paciente y cuál quiere pregunta que tengo ella me explica todo para yo poder entender. Excelente servicio al cliente"
We responded:
"¡Muchas gracias por tus amables palabras, Evelin! Nos alegra mucho saber que Silvia pudo ayudarte con paciencia y explicarte todo claramente. Brindar un excelente servicio es muy importante para nosotros, y nos alegra saber que tu experiencia lo reflejó. ¡No dudes en comunicarte con nosotros si necesitas algo más en el futuro!"
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G Vargas

April 23, 2025

5  out of  5
rating by G Vargas
"Suzanne is a true gem to the State Farm company. Always has been since I first met her and continues to this day. Thank you for all you do!"
We responded:
"Thank you so much for your kind words and wonderful review! We’re thrilled to hear that Suzanne has made such a lasting impression—she truly is an invaluable part of our team. Your continued trust and support mean the world to us!"
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David Kleinman

April 23, 2025

5  out of  5
rating by David Kleinman
"The agent, Paul, was very helpful as well as knowledgeable. He assisted me in securing car insurance that was easy compared to other agents. I look forward to a long relationship with Mr. Roman. Glad I found him!"
We responded:
"Hi David! Thank you for the kind words and 5-star review! If you ever have any questions or need anything, please contact us - Paul"
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Christine Spier

April 17, 2025

5  out of  5
rating by Christine Spier
"Sylvia was most friendly and helpful in assisting me transition to a new insurance carrier. The process has been easy with no glitches. That means a lot to an older person who doesn't necessarily know her way around the auto insurance world."
We responded:
"Thank you so much for taking the time to share your kind words! We're thrilled to hear that Sylvia was able to make your transition to a new insurance carrier smooth and stress-free. Helping our customers feel supported, especially during important changes, is exactly what we strive for. We truly appreciate your trust in us, and we're always here if you have any questions or need further assistance. Welcome to the Paul Roman State Farm Agent family! "
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Caroline Okito

April 10, 2025

4  out of  5
rating by Caroline Okito
"I am had a great experience with States farm insurance very friendly look on working with them."
We responded:
"Thank you so much, Caroline! We're thrilled to hear you had a great experience with us. Our team is here to help with a smile, and we’re looking forward to working with you too! Thanks again for choosing your local State Farm team in Glen Cove, NY for your insurance needs😊"
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Eva Jones

April 9, 2025

5  out of  5
rating by Eva Jones
"I have been with State Farm, specifically the Paul Roman office in Glen Cove since Allstate dropped me. Suzanne always greets me with a smile and eagerness to help. State Farm has been easy to deal with when I was rear ended last year. Great office!!!"
We responded:
"Thank you so much for sharing your positive experience with our office! We're thrilled to hear that Suzanne has been so helpful and welcoming to you. We truly appreciate your kind words and are glad to know that State Farm has been easy to work with, especially during your accident last year. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you!"
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Janet Ditolla

April 4, 2025

5  out of  5
rating by Janet Ditolla
"Ryan a very professional helpful and saved us alot of money !! Thank you!!!"
We responded:
"Thank you so much for the wonderful feedback, Janet! We're thrilled to hear that Ryan was able to assist you and help save you money. We always strive to provide the best service possible, and it's great to know we met your expectations. If you ever need anything else, don't hesitate to reach out!"